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Help

User Guidance Documents:

To get started with using the Observatory - see the Getting started user guide  

For information on the geographies used on the Suffolk Observatory see the site Geographies whilst for other terminology queries see the Glossary

YouTube Training Videos:

There are a series of training videos available, which cover the basics of getting started on the Suffolk Observatory and making the most out of the site.  These include an overview of the site and key features - Key Facts, My Area, Data and maps, Reports and Profiles. 

 

Frequently Asked Questions:

For answers to frequently asked questions (FAQs) about the site, please refer to the the following document - Suffolk Observatory FAQs

 

Solutions to know problems:

A list of known problems and there recommended solution can be found here.  If you do encounter any new problems do let us know using the site feedback.

 

August 2017 - UPDATE

Due to the launch of out new Suffolk Observatory website in September 2017 we are no longer updating  data on the current site. However, if you need any other help using the site, please use the contact us function to get in touch with us.